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2) Do’s & Don’ts (Bridal Jewellery Care – Rentals)

Do’s – Please Follow These Carefully

  • Do handle with care:
    Always hold necklaces and sets gently, especially around clasps and stone settings.

  • Do store properly:
    Keep each piece in the individual box/pouch provided by Kiyaa Jewells when not in use.

  • Do keep away from moisture:
    Remove jewellery before bathing, washing face, or using hair sprays and perfumes.
    Apply perfume and makeup first, let them dry, and then wear the jewellery.

  • Do check on handover:
    Inspect the jewellery at the time of pickup/delivery and inform us immediately if you notice any issue.

  • Do return all items:
    Return every piece that was handed over – including earrings backs, maang tikka chains, extra links, and boxes/pouches.

  • Do contact us if unsure:
    If you are unsure how to wear or remove a piece safely, please contact Kiyaa Jewells for guidance.

Don’ts – Strictly Avoid These

  • Don’t expose to water or chemicals:
    No contact with water, perfume, deodorant, hairspray, soap, or cleaning agents.

  • Don’t sleep wearing the jewellery:
    Remove all pieces before sleeping to avoid breakage or bending.

  • Don’t bend or pull:
    Do not pull chains, bend bangles, or twist earrings to adjust them.

  • Don’t attempt repairs at home:
    Do not try to glue, solder, or fix any part yourself. This can cause permanent damage.

  • Don’t share with others:
    The jewellery is rented only for the customer named in the booking. Avoid passing it around to multiple people.

  • Don’t mix with other items:
    Do not keep rental jewellery mixed with your personal jewellery to avoid confusion or loss.

  • Don’t delay returns:
    Avoid late returns, as they may attract late fees and affect future bookings.

1) Rental Agreement ( Jewellery Rental)

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Bridal Jewellery Rental Agreement – Kiyaa Jewells

This Bridal Jewellery Rental Agreement (“Agreement”) is between Kiyaa Jewells (“We/Us”) and the customer (“You”). By submitting a rental enquiry and confirming your booking, you agree to the terms below.

1. Service Location

  • Bridal jewellery rentals are currently available only within Bhopal, Madhya Pradesh, India.

  • Delivery / pickup options are limited to locations within Bhopal city limits.

2. Rental Items

  • All items remain the property of Kiyaa Jewells at all times.

  • Each item will be handed over in clean, ready‑to‑wear condition.

  • You are responsible for checking the items at the time of handover and informing us immediately of any visible issues.

3. Rental Period

  • The standard rental period is as agreed in your booking confirmation (e.g., 1–3 days).

  • The rental start and end dates will be clearly mentioned in your confirmation message/invoice.

  • Any extension of the rental period must be requested in advance and is subject to availability and extra charges.

4. Booking Confirmation & ID Proof

  • Your booking is confirmed only after we:

    • Approve your enquiry, and

    • Receive the security deposit and any advance rental amount as communicated.

  • A valid photo ID proof (such as Aadhaar Card, PAN Card, or Driving Licence) and current address details in Bhopal are mandatory at the time of final confirmation.

5. Care & Responsibility

  • You agree to handle all jewellery with utmost care and follow the Do’s & Don’ts listed on this page.

  • You are responsible for any loss, theft, damage, breakage, or missing stones/parts during the rental period.

6. Damage, Loss & Penalties

  • In case of minor damage (e.g., loose stones, small repairs), a repair charge will be deducted from your security deposit.

  • In case of major damage, permanent stains, or loss of item(s), you may be charged up to the full MRP of the product, as per our assessment.

  • Our decision on the extent of damage and applicable charges will be final and binding.

7. Returns & Late Fees

  • All items must be returned on or before the agreed rental end date and time.

  • Late returns may attract a late fee per day, which will be deducted from your security deposit.

  • If the delay exceeds the agreed grace period, it may be treated as an extended rental or loss, at our discretion.

8. Hygiene & Alterations

  • Do not attempt to wash, polish, or alter the jewellery yourself.

  • Any required cleaning or repairs will be handled only by Kiyaa Jewells.

9. Cancellations & Refunds

  • Cancellation terms (including refund of advance and deposit) will be shared at the time of booking and may vary by product and date.

  • Last‑minute cancellations may attract a cancellation fee.

10. Limitation of Liability

  • Kiyaa Jewells is not responsible for any allergic reactions, skin issues, or discomfort caused by the jewellery.

  • We are not liable for any indirect or consequential loss arising from the use of the rental items.

11. Acceptance of Terms
By submitting the rental form, paying the deposit, and taking possession of the jewellery, you confirm that you have read, understood, and agreed to this Agreement, the Do’s & Don’ts, and the Payment & Security terms.

Payment & Security Terms – Kiyaa Jewells Bridal Rentals

1. Rental Charges

  • Each bridal jewellery set or product has a fixed rental price for the agreed rental period.

  • Final rental charges will be shared with you after you select the Bridal Product Code and dates.

2. Security Deposit

  • A refundable security deposit is required for every rental booking.

  • The deposit amount depends on the value and type of jewellery selected.

  • The deposit is collected before handover of the jewellery.

3. Mode of Payment

  • We accept payments via the options available in our store/checkout (such as online payment, UPI, card, or other supported methods).

  • Details and payment links will be shared with you after we confirm your booking.

4. When is the Deposit Refunded?

  • After you return the jewellery and we complete a quality check, your deposit will be refunded, minus any:

    • Late fees (if applicable)

    • Repair charges (if any damage)

    • Replacement charges (in case of loss or major damage)

  • Refund timelines and method will be communicated at the time of booking (for example, within X working days via the original payment method).

5. Late Fees & Extra Charges

  • If the jewellery is returned after the agreed time, a per‑day late fee may be deducted from your deposit.

  • If the delay is significant or affects another booking, additional charges may apply.

6. Damage / Loss Charges

  • Minor repairable damage: Repair cost will be deducted from the deposit.

  • Major damage, missing parts, or loss: You may be charged up to the full MRP of the product, as per our assessment.

  • All assessments will be done by Kiyaa Jewells, and our decision will be final.

7. Bhopal‑Only Service

  • All payments, deliveries, and pickups are currently supported only within Bhopal, Madhya Pradesh, India.

  • For self‑pickup, the pickup address and timing will be shared after confirmation.

  • For local delivery, applicable delivery charges (if any) will be informed in advance.

8. Contact & Support

  • For any questions about charges, deposit, or payment status, you can contact Kiyaa Jewells using the details on our website or your booking confirmation.

Rental Enquiry

Bridal jewellery rentals are currently available only in Bhopal, Madhya Pradesh, India.

Only Bhopal

Preferred Rental Set /Product

Choose the Product Code required for Rental

Copy the Product Code from the shop page and paste it here.

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